Terms of service

Terms of Service

Overview

Welcome to Replay Supply Co. ("Replay Supply Co.," "we," "us," or "our"). These Terms of Service govern your access to and use of replaysupply.com, including all products, services, content, features, and functionality made available through our website.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, and any additional policies referenced on our website. If you do not agree with these Terms, please do not use our Services.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

1. Eligibility

By using our website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You have permission from a parent or legal guardian to use this website.

You agree to use our Services only for lawful purposes.

2. Use of Our Website

You agree not to:

  • Violate any applicable laws or regulations.

  • Interfere with the operation or security of the website.

  • Upload viruses, malicious software, or harmful code.

  • Attempt unauthorized access to our systems.

  • Use our website for fraudulent or abusive purposes.

Violation of these Terms may result in suspension or termination of access to our Services.

3. Products & Orders

Replay Supply Co. is an authorized retailer of the GameLab Console.

We strive to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product information at any time.

  • Refuse or cancel orders where necessary.

  • Limit quantities purchased per customer or household.

  • Discontinue products without prior notice.

An order confirmation does not constitute acceptance of your order. We reserve the right to cancel orders before shipment if necessary.

4. Pricing

Prices are subject to change without prior notice.

Applicable taxes, shipping charges, and any additional fees will be displayed during checkout before your purchase is completed.

5. Billing Information

You agree to provide accurate and complete billing, shipping, and contact information.

Providing inaccurate or fraudulent information may result in order cancellation.

6. Shipping & Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

Replay Supply Co. is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather events

  • Natural disasters

  • Government actions

  • Other circumstances beyond our reasonable control

Additional information is available in our Shipping Policy.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Intellectual Property

All website content, including text, graphics, logos, product images, branding, designs, icons, videos, and software, is owned by Replay Supply Co. or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Third-Party Services

Our website may contain links to third-party websites, payment providers, or external services.

Replay Supply Co. is not responsible for the content, privacy practices, or services offered by third parties.

10. User Feedback

If you voluntarily submit comments, reviews, suggestions, ideas, or other feedback, you grant Replay Supply Co. a non-exclusive, royalty-free, worldwide license to use, publish, reproduce, or modify that content for business purposes.

11. Privacy

Your use of our Services is also governed by our Privacy Policy.

12. Disclaimer

Our Services and products are provided on an "as available" and "as is" basis to the fullest extent permitted by law.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that:

  • The website will always be available.

  • The website will be free from errors.

  • Product descriptions are completely error-free.

  • All information will always be current.

13. Limitation of Liability

To the maximum extent permitted by law, Replay Supply Co., its employees, affiliates, suppliers, partners, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability for any claim relating to an order shall not exceed the purchase price paid for the affected product.

14. Indemnification

You agree to indemnify and hold harmless Replay Supply Co., its affiliates, officers, employees, and partners from any claims, damages, liabilities, or expenses resulting from your breach of these Terms or misuse of our Services.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Termination

We reserve the right to suspend or terminate access to our Services at any time if these Terms are violated.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the jurisdiction in which Replay Supply Co. operates, without regard to conflict of law principles.

18. Changes to These Terms

We may revise these Terms of Service at any time by posting an updated version on this page.

Continued use of our website after changes become effective constitutes acceptance of the revised Terms.

19. SMS & Marketing Communications

If you choose to subscribe to our SMS or email marketing programs, you agree to receive recurring promotional messages, order updates, and customer service communications.

Message frequency may vary.

Consent to receive marketing messages is not a condition of purchase.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out at any time by following the unsubscribe instructions included in our communications or by replying STOP to SMS messages.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Replay Supply Co.

Email: support@replaysupply.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

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